Frequently Asked Questions

It depends on your energy use, your system size and your tariff, so beware anyone quoting a single magic number. A well-designed system sized around how you actually use energy will save you far more than a generic one, especially when paired with a battery to cover your evening peak. During your free 15-minute review, we'll give you honest, specific figures for your situation rather than a sales pitch.

Solar alone is a great start and will cut your daytime grid use. But most households use the most power in the evening, after the sun's gone down, which means buying it back from the grid at peak prices. A battery stores your daytime solar for when you actually need it. Whether it stacks up financially depends on your usage and goals, contact us and we'll give you a straight answer either way. Or, you can read more in our Solar Energy Guide article: Is a home battery worth it?

Most residential installs are completed in a single day. Larger systems, battery additions or more complex sites can take longer. Whatever your job involves, we'll give you a clear timeframe upfront so there are no surprises.

Often, yes, and that's a good sign, not a fault. New panels commonly produce slightly above their rated figures in the first year or so before settling. If your system is overproducing early on, it usually just means you got good panels.

A standard grid-connected solar system shuts down during a blackout for safety. If keeping the lights on during outages matters to you, we can design a system with battery backup capability. We'll walk you through the options and what they involve for your setup.

No. Every installation is completed by our own in-house teams and overseen by Gold Master Electricians. The people who quote and design your system are the same people accountable for installing it, and for looking after you afterwards.

We're based in Acacia Ridge and install across South-East Queensland and Northern NSW: Brisbane, the Gold Coast, the Sunshine Coast and surrounds. If you're not sure whether you're in our service area, just get in touch.